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Privacy and Compensation Statements
Longfellow Benefits Privacy Statement
Longfellow Benefits has implemented policies and procedures to prevent identity theft by adopting a comprehensive written information security program (“WISP”) as required by the Massachusetts Data Security Regulations (201 CMR 17.00), which went into effect on March 1, 2010. The WISP is designed to implement, technical, administrative and physical safeguards to protect against disclosure or misuse of Personal Information, as defined in the Regulations that Longfellow receives from its employees and clients
Longfellow’s WISP addresses the fact that our clients’ Personal Information is routinely sent to third parties, specifically the approximately 100 insurance carriers with whom we work.
The WISP requires that we take steps to verify that third-party service providers with access to PI in Longfellow’s possession have the capacity to protect such information by:
1. selecting and retaining service providers that are capable of maintaining safeguards for Longfellow’s PI;
2. contractually requiring service providers to maintain such safeguards; and
3. requiring such third-party service providers to implement and maintain appropriate security measures for PI.
The security of our clients’ information is extremely important to Longfellow. Please contact our Data Security Coordinator, Carol Ann Bond at 617-351-6000 should you have any questions.
Longfellow Benefits Compensation Statement
Longfellow Benefits is a privately held corporation committed to delivering the highest quality and most cost effective benefit solutions to our clients. We receive compensation in the form of commissions or fees for the services provided to clients. As it relates to commission income Longfellow may also receive additional compensation from carriers based on volume, growth, and other factors as determined by specific carriers. Payment under these programs is made annually on a retrospective review of the prior year’s book of business. Agreements are not guaranteed nor are they account specific. The underwriting of new business and renewal premium is separate and distinct from participation in carrier compensation programs. Longfellow does not participate in any special compensation arrangements beyond those normally used by carriers for their distribution channels.
Our profession is built on integrity and on the value of trusting relationships that have been established with our clients. Our recommendations are always made in the best interests of our clients and their employees, and are not related to compensation programs. As an organization we are committed to full disclosure and the continued delivery of outstanding service to our clients. If you have any questions or concerns regarding compensation, please feel free to contact your business partners at Longfellow.